Call Us : (610) 269-6712

How To

How to get your robot repaired! ( 2 Ways)

  1. Ship it into us : 2090 Bondsville Road, Downingtown PA 19335

  • First step is to fill out the repair form linked here -

  • Next is package the robot itself and the power supply, we do not require the caddy

  • If applicable put the handle of your robot in the horizontal position to avoid shipping damages

  • Wrap both parts, robot and power supply, in bubble wrap. Try to avoid using peanuts.

  • Ups and FedEx are usually the best way to ship it into us.

  • Lastly make sure to include the repair form that you filled out

  1. Drive it into us:

  • If you want a much quicker turnaround time then driving it into us is the best way.

  • If you wish to go this route then you must call a couple days ahead to set up an appointment.

  • The diagnostic process usually takes us about 20 – 30 minutes to identify the problem and provide you with a speedy repair depending on the problem.